FAQ

Frequently Asked Questions

1. What products do you sell?

We specialize in leather wallets designed for style, durability, and everyday convenience.

2. Do you ship within the United States?

Yes! We currently offer shipping throughout the United States.

3. What shipping options are available?

We offer the following shipping methods:

Express Shipping (3-6 Business Days): $20
Free Shipping (7-14 Business Days): Free
Free Standard Shipping (7-14 Business Days): $10

Delivery times are estimates and may vary depending on location, weather conditions, and carrier operations.

4. How long does order processing take?

Most orders are processed within 1-3 business days before shipment.

5. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email that allows you to monitor your package's progress.

6. Can I modify or cancel my order?

Please contact us as soon as possible if you need to modify or cancel an order. We will do our best to assist before the order enters processing.

7. Are your wallets made from genuine leather?

Product materials vary by design. Please refer to the individual product description for detailed material information.

8. How should I care for my leather wallet?

To help maintain its appearance and longevity, avoid excessive moisture, direct sunlight, and harsh chemicals. Clean gently with a soft cloth when needed.

9. What should I do if my order arrives damaged?

If your wallet arrives damaged or defective, please contact our customer support team with photos of the item and packaging so we can assist you promptly.